At ProvaDent ("we," "our," or "us"), your privacy is very important to us. We are committed to ensuring your experience on the internet is enjoyable and rewarding while safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and secure the information you provide when interacting with our services.

By using our services, including purchasing our products, you consent to the practices described in this Privacy Policy, including being opted-in to our mailing lists.

1. Information We Collect
We collect information in the following categories:

a. Personal Information
Name
Email address
Phone number
Physical address
Billing information (e.g., credit card details)
Type of device used to access our services

b. Non-Personal Information
Browser type and version
Device type
IP address
Usage data, such as pages visited and time spent on the site

c. Sensitive Information
If health or dental information is provided, it will be handled with enhanced security and confidentiality measures.

d. Cookies and Tracking Technologies
We use cookies to collect and store information for statistical purposes, improve services, and deliver tailored advertisements. You can manage cookie preferences through your browser settings.

2. How We Use Your Information
We use the information collected for purposes such as:

Personalizing your experience and delivering tailored services
Processing orders and managing accounts
Sending updates, promotional materials, and responding to inquiries
Conducting surveys to improve our services
Complying with legal obligations
Displaying advertisements, including tailored or joint promotions

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

Service Providers: To help operate our services, such as payment processing and customer support.
Partners and Sponsors: For co-branded promotions, joint ventures, or collaborative offerings.
Legal Authorities: If required by law or to protect our legal rights.

4. Online Shopping and Promotions

When purchasing products or participating in promotions:
Information provided for orders is used solely for processing those orders.
Personal details may be shared with partners or third parties involved in administering promotions, such as contests or sweepstakes.
Third-party sites linked through our services may have their own privacy policies, and we are not responsible for their practices.

5. Customer Surveys
We may conduct voluntary surveys to gather insights about our customers. Responses are aggregated and anonymized to improve service quality and develop new offerings.

6. Children’s Privacy
ProvaDent does not knowingly collect information from children under 18 years old. If you are under 18, please refrain from using our services.

7. Data Security
We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

8. Your Rights
Depending on your jurisdiction, you may have rights such as:

Accessing and reviewing your data
Requesting corrections or deletions
Opting out of marketing communications
Managing cookie preferences
To exercise these rights, contact us support@getprovadent.com

9. California Residents’ Rights
Under California law, you have the right to request information about third parties with whom we have shared your data for marketing purposes in the past year. To make such a request, send an email with the subject line "California Privacy Request".

10. Revisions to This Policy
We may update this Privacy Policy to reflect changes in our practices. Revisions will be posted on this page with a new "Effective Date." Your continued use of our services after such changes signifies your acceptance.

11. Opting Out
To stop receiving marketing communications, click the unsubscribe link in our emails or contact us directly.

12. Contact Us
If you have questions or concerns about this Privacy Policy, please reach out to us:

Email us at support@getprovadent.com

Give us a call at 1 (814) 885 4823 (Monday to Friday).

Thank you for trusting ProvaDent with your personal information.